CALLIDE
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CALLIDE
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Callide is software that helps a contractor build estimates, manage jobs and clients, track expenses and mileage, capture receipts, and produce documents such as quotes, invoices and client updates. It is a tool to organize your business — its numbers are estimates and helpers, not accounting, tax, or legal advice. You are responsible for reviewing everything before you send it to a client or file it with the CRA.
You need an account to use Callide. You must provide a valid email and choose a password. You are responsible for keeping your password private and for all activity under your account, and for telling us promptly if you believe your account has been accessed without permission. One person per account unless we agree otherwise in writing.
You agree not to:
We may suspend or close accounts that breach these rules.
The information you enter — clients, jobs, prices, receipts, photos, documents — is yours. You grant us only the limited permission needed to store, process, back up, and display that content so the service works for you (for example, syncing it across your devices and generating your PDFs). We do not claim ownership of your business data.
We aim to keep Callide available and improving, but we don't guarantee uninterrupted service. We may add, change, pause, or remove features, and perform maintenance. We'll make reasonable efforts to give notice of significant changes.
Callide is offered free for an introductory period, then on a paid subscription. The price, billing period, what the plan includes and how to cancel are all shown to you before you are charged.
Payments you collect from your own clients through Callide are processed by Stripe directly into your account. Callide never holds your money, takes no cut of it, and is not a party to the contract between you and your client. Stripe's fees and terms apply to those transactions.
You can stop using Callide at any time. Export a full copy of your records first from Account → Export my data — once deleted, nothing can be recovered.
You can delete your account yourself, from inside the app, at Account → Delete my account permanently. It happens immediately: your jobs, clients, estimates, expenses, receipts, photos, documents and sign-in are erased. You do not need our permission and you do not need to email anyone.
If you no longer have the app installed, you can request deletion at callide.ca/delete-account. What is deleted, what is retained and how long it takes are set out in full on that page and in our Privacy Policy.
We may keep records we are legally required to keep, such as billing and tax records, and a non-identifying note that a deletion took place.
Callide is provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the service will be error-free, that estimates or calculations will be accurate for your situation, or that it will meet every requirement of your business or tax filings.
To the fullest extent permitted by law, Callide and its owner are not liable for indirect, incidental, special, or consequential losses, or for lost profits, lost business, or losses arising from business decisions you make using the app or its estimates. Where liability cannot be excluded, it is limited to the amount you paid us (if any) in the 12 months before the claim.
These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, and disputes are subject to the courts of Ontario.
We may update these terms. If we make material changes, we'll notify you (in-app or by email) and, where required, ask you to accept the updated terms.
Questions about these terms: info@callide.ca.
Our Privacy Policy is a separate document and forms part of these terms. It sets out in plain language what we collect, why, who else touches it, where it lives, how long we keep it, and how to get rid of it. Please read it — it's short.
In brief: we don't sell your data, we don't share it with advertisers, there is no ad tracking in the app, and you can export or delete everything yourself at any time.
These terms are between you and Callide — not between you and Apple or Google. The following applies where the app was obtained from the Apple App Store:
Where the app was obtained from Google Play, Google Play's Terms of Service also apply to your download and use of it.